Delivery
We aim to dispatch all orders as quickly as possible, so you can start enjoying your velvet art without delay.
Fast Dispatch
All orders are dispatched on the next working day following receipt of your order. Orders placed over weekends or bank holidays will be processed on the next available working day.
Delivery Service
We use Evri's 1–2 Working Day Delivery Service for all UK orders. While the majority of parcels arrive within this timeframe, please note that delivery times are estimates and may occasionally vary during busy periods or due to circumstances outside the courier's control.
Order Confirmation & Tracking
Once your order has been dispatched, you'll receive a confirmation email letting you know your parcel is on its way. Where available, tracking details will also be provided so you can follow your delivery's progress.
Free Delivery
We're pleased to offer FREE UK delivery on all orders over £20.00. Orders under £20.00 will be charged at our standard delivery rate, which will be clearly displayed at checkout before you complete your purchase.
If you have any questions about your order or delivery, please don't hesitate to get in touch. We're always happy to help and will do our best to ensure your order reaches you as quickly and safely as possible.